Chargeback Policy

At BABA JI KI BUTI, we strive to provide the best customer experience and satisfaction with our Ayurvedic products. We are committed to resolving any issues you may encounter with your purchase. By placing an order on our website (www.babajikibuti.com), you agree to the following 

Chargeback Policy

  1. Understanding Chargebacks:

    • A chargeback occurs when a customer disputes a charge on their credit card statement, leading to a reversal of the transaction. This can be due to various reasons, such as dissatisfaction with the product or unrecognized charges.

  2. Dispute Resolution:

    • If you encounter any issues with your purchase, we encourage you to contact our customer support team immediately. We are dedicated to resolving any problems promptly and efficiently.
    • Email: contact@babajikibuti.com
    • Phone: +91 98730 33339

  3. No Chargeback Agreement:

    • By placing an order on our website, you agree not to file a chargeback request with your credit card company or bank without first attempting to resolve the issue with us directly.
    • You acknowledge that we are entitled to dispute any chargeback request with proof of delivery and communication records.

  4. Refunds and Returns:

    • Please refer to our Refund and Return Policy for detailed information on how to return a product and request a refund.
    • We are committed to processing refunds promptly once a valid return request has been received and approved.

  5. Unauthorized Chargebacks:

    • Filing a chargeback without a valid reason or without contacting us first may be considered fraudulent and could lead to legal action. We reserve the right to recover any fees or losses incurred as a result of an unauthorized chargeback.

  6. Customer Support:

    • Our customer support team is available to assist you with any concerns or issues related to your purchase. We value our customers and are committed to providing a satisfactory resolution to any problems you may face.

  7. Agreement:

    • By making a purchase on our website, you acknowledge that you have read and understood this Chargeback Policy and agree to abide by its terms.

We appreciate your understanding and cooperation in this matter. Your satisfaction is our priority, and we are here to ensure that your experience with BABA JI KI BUTI is a positive one.