Purchase and Cancellation Policy for BABA JI KI BUTI PVT LTD
1. Purchase Options
At BABA JI KI BUTI PVT LTD, we offer a variety of Ayurvedic beauty and wellness products to cater to your needs. Our purchasing options are designed to provide you with a seamless and secure shopping experience.
2. Cancellation Policy
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Customer Cancellation:
- Before Dispatch: You may cancel your order at any time before it has been dispatched.
- After Dispatch: Orders cannot be cancelled after they have been dispatched.
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Cancellation by Us:
- We reserve the right to cancel orders if we suspect fraud or if the order violates our website's terms and conditions.
- Customers involved in fraudulent transactions may be denied future service.
3. Return Policy
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Returns Accepted:
- We accept returns within 3 days of receipt of your order.
- The customer is responsible for return shipping costs.
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No Restocking Fee:
- We do not charge restocking fees for returns.
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No Final Sale Items:
- All items are returnable within the specified timeframe, as we do not have final sale items.
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Exception for Damaged Products:
- If you receive a damaged product, please contact us at contact@babajikibuti.com or call +91 9873033339 within 72 hours of delivery.
- Please do not return products to the manufacturer.
- Provide your receipt number for prompt assistance.
4. Refund Policy
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For Cancellations:
- Refunds for cancelled orders will be processed within 7-10 business days.
- Some banks may have longer processing times.
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For Damaged Products:
- If your return of a damaged item is approved after inspection, the refund will be processed to your original payment method within 7-10 business days.
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Late or Missing Refunds:
- If you haven't received a refund yet, first recheck your bank account.
- Then, contact your bank.
- If the issue persists, contact us at contact@babajikibuti.com or call +91 9873033339.
5. Shipping for Returns
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Return Instructions:
- To return a product, courier it to:
BABA JI KI BUTI PVT. LTD.,
Kh. # 333, Near Vivekanand School, Kakroi Road, Sector 23, Sonipat, Haryana 131001. - You can also request a return by contacting our Customer Support at +91 9873033339, Monday to Saturday from 09:00 AM to 06:00 PM.
- To return a product, courier it to:
6. Customer Satisfaction
This policy ensures that our customers understand their rights and obligations when purchasing from us. We prioritize customer satisfaction and transparency in all our dealings.