Welcome to Our FAQs Page! 🌿✨
Here you'll find answers to common questions about our Ayurvedic beauty and wellness products, shopping experience, and more. We're here to help you on your journey to natural wellness!
General Questions
1. What is Ayurveda? Ayurveda is an ancient Indian holistic healing system that focuses on balancing the body, mind, and spirit through natural remedies, dietary practices, and lifestyle changes.
2. What makes BABA JI KI BUTI products unique? Our products are crafted using traditional Ayurvedic principles combined with modern innovations. We use ethically sourced, natural ingredients to ensure the highest quality and effectiveness.
Product Information
3. Are your products natural and safe? Absolutely! All our products are made from natural ingredients and are free from harmful chemicals. They undergo rigorous testing to ensure safety and efficacy.
4. How do I choose the right product for my skin type? Each product description includes details on its suitability for different skin types. If you're unsure, feel free to contact our customer service team for personalized recommendations.
5. Can I use BABA JI KI BUTI products if I have sensitive skin? Yes, our products are formulated to be gentle and suitable for all skin types, including sensitive skin. However, we recommend doing a patch test before using any new product.
Ordering and Shipping
6. How do I place an order? Simply browse our products, add your desired items to the cart, and proceed to checkout. Follow the instructions to complete your purchase.
7. What payment methods do you accept? We accept various payment methods including credit/debit cards, net banking, and cash on delivery (COD).
8. Do you offer international shipping? Yes, we ship internationally. Shipping times and costs vary depending on the destination. Check our Shipping Policy for more details.
9. How can I track my order? Once your order is dispatched, you will receive a tracking link via email. You can use this link to monitor your order's progress.
Returns and Refunds
10. What is your return policy? We accept returns within 3 days of receipt for items in their original condition. Please visit our Return and Refund Policy page for more information.
11. How do I return a damaged product? If you receive a damaged product, contact us at contact@babajikibuti.com or call +91 98730 33339 within 72 hours. Provide your receipt number for prompt assistance.
12. When will I receive my refund? Refunds are processed within 7-10 business days after the returned item is inspected and approved. Some banks may take longer to reflect the amount in your account.
Account and Support
13. How do I create an account? Click on the 'Account' button at the top of the page and follow the instructions to register. Creating an account allows you to track orders, save wishlists, and more.
14. How can I contact customer support? You can reach us via email at contact@babajikibuti.com or call +91 98730 33339. Our support team is available Monday to Saturday from 09:00 AM to 06:00 PM (IST).
15. Can I modify my order after placing it? Orders can be modified before they are dispatched. Contact customer support as soon as possible if you need to make changes.
Engaging with Us
16. Do you offer any promotions or discounts? Yes, we frequently offer special promotions and discounts. Subscribe to our newsletter and follow us on social media to stay updated on the latest offers.
17. How can I learn more about Ayurveda? Visit our Blog for articles on Ayurvedic practices, tips, and insights. We regularly update it with valuable content to help you on your wellness journey.
18. Can I share my experience with BABA JI KI BUTI products? We love hearing from our customers! Share your reviews on our website or tag us on social media. Your feedback helps us improve and inspire others.