Shipping and Delivery

Shipping and Delivery Policy for BABA JI KI BUTI PVT LTD

1. General

  • Stock Availability: We strive for accurate stock counts, but discrepancies may occur. If we can't fulfill all items, we'll inform you about restocking or refund options.

2. Shipping Costs

  • Calculation: Shipping costs are determined at checkout based on weight, dimensions, and destination. The final shipping cost will be clearly stated.

3. Delivery Terms

  • Domestic Transit: Typically 2 - 7 days.
  • International Transit: Ranges from 7 - 30 days, depending on the courier.
  • Delivery Address Change: Possible before dispatch.
  • P.O. Box Shipping: Available via postal services.
  • Military Address Shipping: Available via India Post, order must be prepaid.
  • Out of Stock Items: In-stock items dispatched immediately, others on restocking.
  • Exceeded Delivery Time: Contact us for investigation.

4. Tracking Notifications

  • Updates: Customers receive tracking information post-dispatch to monitor shipment.

5. Damaged Parcels

  • Procedure: If damaged in transit, reject and contact customer service, or follow steps for delivered parcels.

6. Duties & Taxes

  • Sales Tax: Included in the goods' price.
  • Import Duties & Taxes: May be charged upon arrival in the destination country. Non-payment results in a return, with the customer bearing return costs and refund minus initial shipping.

7. Cancellations

  • Policy: Cancellations accepted before dispatch. Post-dispatch, refer to our refund policy.

8. Insurance

  • Coverage: Parcels insured for loss and damage as per courier's policy.
  • Damaged/Lost Parcel: Refund or replacement processed post-courier investigation.

9. Customer Service

  • Contact: For enquiries, reach out to +91 9873033339, Monday to Saturday, 09:00 AM to 06:00 PM.

This policy aims to clarify our practices and procedures to ensure a smooth transaction and customer experience. It defines our commitment to addressing your concerns and setting expectations for our service.